IMAP

Gmail IMAP Connection Guide

To connect Gmail to AiTalk.ch's IMAP node, you must use an App Password instead of your regular password. Due to Google's security policy, IMAP connections using regular passwords are blocked.

Prerequisites

To generate an App Password, 2-Step Verification (2FA) must be enabled on your Google account. If 2-Step Verification is turned off, the App Password option will not appear at all.

How to Generate an App Password

  1. In the "How you sign in to Google" section, verify that 2-Step Verification is enabled

  2. After enabling 2-Step Verification, type "App Password" in the search bar at the top of the page

  3. On the App Passwords page, enter an app name (e.g., "AiTalk") and click the Create button

  4. Copy the generated 16-character password

AiTalk IMAP Settings

Field
Value

Host

imap.gmail.com

Port

993

User

Your full email address (e.g., [email protected])

Password

16-character App Password

Note: The App Password is displayed as xxxx xxxx xxxx xxxx, but AiTalk automatically removes spaces, so you can paste it as-is.

Troubleshooting

App Password option is not visible

  • Verify that 2-Step Verification is enabled

  • For Google Workspace (company/school) accounts, your administrator may have disabled the App Password feature. Contact your IT administrator

Connection failure error

  • Make sure you entered your complete email address in the User field (including @gmail.com)

  • Verify you are using an App Password, not your regular Gmail password

  • Try generating a new App Password and attempt the connection again

Last updated